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Excellent
Brookens Construction4.9
Based on 1113 reviews
Meagen Spreeman
20 hours ago
The team kept us posted and communicated with us every step of the way. The day the roof got replaced. They were clean, professional, and efficient. Job well done
Erin Luedtke
23 hours ago
Brookens was great to work with. They handled working with my insurance company and kept in good communication. During the work the project manager kept me updated and the crew were clean and professional.
Melissa Schultz
23 hours ago
Easy to work with, roof was done in a day.
Excellent work, well planned coordinated and executed on time.
Don Gotrik
3 days ago
Working with professionals is awesome. I was connected to a customer portal on their website, and I was up to date with every step of the process. They stayed in touch with my insurance company and I was quickly notified of any changes. Installation was quick and the crew cleaned up afterwards. Nice to have a company that keeps me informed and provides services as promised.
Stacy Stoeger
3 days ago
Our team moved incredibly quickly while onsite and we were are so happy with the quality of work they did!
Ron Hilmanowski
4 days ago
Derek Pettit did a great job with the inspection and quoting process. Bella kept us informed on what was happening and when. Riley was our project manager and stayed on top of everything. The crew that did the work was amazing and they worked in high temperatures and humidity all day long. They did a great job and left the site just as clean as it was when they arrived.
Great job on the roof. The team was easy to work with, showed up when they said they would, and handled everything smoothly. The install looks clean, and they didn’t leave a mess behind. Overall, solid work and a good experience
Brian Anderson
5 days ago
The salesman was great to work with and did what was in our best interest and not just to satisfy an insurance claim. He was with us through the whole process. Then when it came to the work, the Project Manager had great communication and let us know the status throughout. The roof looks great!
Allen Kline
5 days ago
Team was great and efficient. They kept me informed every step of the way.
kenneth marcus
5 days ago
From start to finish this roofing claim has been handled professionally with timely notifications and updates. A product delivery error was caught and corrected without any delays. The roof replacement was completed on time. The quality & product look great. Our premisses was left in same condition as the start. Brooken's Construction has a great team evidenced by the number of homes on our block that used their company. Marcus 7/8/26
alex wettstein
6 days ago
Helped get a great price on high quality shingles. Very professional and organized. Helped with insurance claims.
David Walsch
6 days ago
I am a retired claims adjuster and thought my biggest problem going through the hail claims process would be with the contractor, not the insurance company. I will not share who my carrier is but I will say I will be Farming for a new insurance carrier as quickly as possible. The experience with Brookens was not perfect but so close to perfect I am giving them 5 stars as they easily deserve it.
Overall very well done!! We had a small delay due to some crew issues pertaining to the heat but otherwise very good.
Steven Scheuing
7 days ago
I had a commercial project done by Brooke’s couple years ago and it was fantastic so I chose to go with them for my residential roof in Milwaukee. Communication was excellent. Price was super competitive quality of workmanship was wonderful. I was very happy with Brookens and I would highly recommend them.
Miguel Leiner
1 week ago
I had a great experience with Brookens Construction. The team was professional, reliable, and delivered high-quality work from start to finish. They communicated clearly throughout the project, paid attention to every detail, and made sure everything was completed on time. Highly recommended
Kristie Reilly
1 week ago
Brooken’s was so great to work with. We had significant hail and wind damage and had a roof and gutter replacement and repairs. They made the whole process super easy and were so helpful. They cleaned up great and made sure that our house was protected while doing the work and repairs. Darren was incredibly helpful as well. I would definitely recommend to anyone that needs exterior work done to their home.
Matthew Stensven
2 weeks ago
I would like to thank Brookens for being one of the “good guys”. I’ve been in the trades for over 25 years and have seen many good and a few bad companies. To start with Cody came over and walked us through the process with insurance and how the job would go and helped us pick out materials. He did a great job of letting us know what to expect. Everyone in the office was very helpful whenever I called, I can tell they care about hiring good people. Lois and his team did a great job on the installation and did an awesome job keeping everything clean on a windy day. They showed up 1st thing in the morning and were done a little after lunch. I would definitely recommend them to anyone .
Michael Warner
2 weeks ago
From start to finish it was a great experience, they took care of working directly with my insurance company to get everything that was damaged replaced. They were on the job in a timely manner their crews were friendly answering any question I had as the project proceeded. The cleanup after completion was exceptional.
Don Knorr
2 weeks ago
Great care and a great job. Riley kept us informed on the job.
I had a great experience with Brookens! Right from the start Alex Grahn explained everything in great detail about cost and how much it would cost with insurance coverage. What the insurance would cover (which was confusing to me) It was very important to Alex that I really understood everything and why they do what they do. I was looking into 2 different companies at the time and Alex showed me that Brookens was the best choice for me because I trusted Brookens with my gutt. The entire experience was great with the people who worked in the office too! Ashley and the others went out of there way to help with any other questions and got back to me immediately. The day they put the roof on Luis who was the project manager was in contact me through out the day and sent me tons of pictures showing me the update progress. When I came home Luis did a walk through with me and it seemed very important to him that I understood what they all did and why. It looked like they had never been there except for my new beautiful roof! They cleaned up everything. The thing I liked best about Brookens was that they were all about teaching there clients on all the things you needed to know about putting a new roof on. No question was a stupid question. From someone who knew nothing about getting a new roof-I now feel pretty educated on it. I recommend Brookens because I TRUST them! Which is huge!
Ting Li
2 weeks ago
Excellent service. Brookens team did an amazing job. Thank you!
Robin Shepich
2 weeks ago
We had exceptional customer service beginning with Jacob for initial estimate and bidding all the way to Phil the project manager and working with the office staff —highly recommend.This is the second time that we have used Brookens for a roof! The crew worked extremely hard in heat advisory conditions. Not only did they do an excellent job on the roof, but they left the property spotless.
Randy Trachte
2 weeks ago
Brookens did a great job communicating throughout the process. Riley and Derek were a pleasure to work with.
Maria Jimenez
2 weeks ago
Extremely happy that I chose Brookens for my roof replacement. Everyone from the sales rep to the crew were nice and professional. The sales rep was great. Jacob was unavailable to meet with the insurance adjuster but sent someone else in his place. Jacob was also available and came out to answer some additional questions on modifying the project. Communication throughout was awesome! I received a link to the portal where I could track the progress of the project and received emails with constant updates. The crew arrived during the time indicated, got right to work and did an amazing job cleaning up. My neighbors were also impressed by the crew and at the amazing job they did. They had never seen a crew work so hard and in sync. I would definitely recommend Brookens Construction.