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Brookens Construction
Excellent
4.9
Based on 500 reviews
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Fantastic Service! Impressive work by everyone in this heat!
I had an amazing experience with Brookens! The sales rep was very helpful and worked directly with my insurance company. The project manager was great with communicating, on time and did a great job following up after the roof was installed. I highly recommend Brookens.
Team was on time, responsive and courteous. Everything was looked over and approved and extra check at the end of the walk through to pick up any additional debris. Highly recommend!
The crew was fantastic, hard workers and very respectful. Our yard was cleaned up so well after they were done you never would have known they were here. John was great to work with. The roof looks fantastic. All done in 1 day, we are very pleased with the whole process.
We are incredibly happy with the service we received! Job was done quickly and perfectly with no issues at all. We love that this is a local company. They are quick to respond, and always friendly.
Brookens did a fantastic job helping us with our hail damage. Brandon did a free initial inspection. He emailed a report with photos that I sent to our insurance agent. Brandon attended the insurance inspection. Rob & Phil checked in on install day & the day after & answered all of my questions. Oshiona, Ashley & Megan answered all of my questions along the way. The install crew crushed it by completing the roof in one day! They cleaned up completely. We are so thankful we were able to get a new roof. Brookens made the process easy.
Ernie (PM) and his crew were great. Done in one day, and it looks amazing! So glad we had this done...
Brookens was prompt, communicative, and did a great job replacing our home and garage roofs after hail damage. Thank you!
I had a good experience with Brookens replacing our roof after hail damage. The whole process and the handling of our insurance claim when smoothly as well and well documented.The project was delays 3 weeks in a row due to rain but communication about the rescheduling was clear and timely.
Brookens was easy to work with, efficient and hard working. Always kept us informed of process and very pleasant to interact with.
Brookens did an excellent job. They were here right at 7am. They worked hard and made no mess. The whole old roof was off in no time! The new roof went on neatly. Once done they went around again to make sure everything was cleaned up well. I’m so pleased with the work they did. Thank you to all the guys who worked on this roof replacement!
Rob and crew did a great job. Rob communicated throughout the process, made touch points multiple times throughout the day. The crew worked hard and steady and the end result, was a job well done.
Brookens did great work, they showed us a rendition on how the house was going to look before we signed up. The team made sure all our questions were answered. They came when they said they would and we had no issues with our installation.
The whole process of working with Brookens was excellent. They were very responsive and helpful during the planning stage, and the actual work happened quickly, professionally, and exactly as communicated. I recommend Brookens to anyone considering a roof replacement.
Great work Brookens! From review after the storm, to working with insurance and executing a single day replacement. Well done!!!
Helped a ton with working with insurance. Good communication and scheduling.
Very attentive to our needs and did everything they said they would do.
Great customer service and the crew did a great job!! They completed our roof very quickly and everyone was super nice. Thank you!
John and his crew showed up right on time and were very respectful and professional. They did a very good job replacing our roof, it looks so much better. upon completion they cleaned everything up so it looked as good as before they started. I would highly recommend John and his crew for another project.
Brookens crew arrived as scheduled, and completed the entire house and garage roofs in under seven hours.Roofs look perfect, and the cleanup was excellent.
Brookens did a roof replacement for us. The experience was great- everyone along the way was responsive, professional, and knowledgeable. The crew that did the work showed up on time, worked fast, and did a great job. Highly recommend.
Excellent service and excellent work.
This company is terrific! From the first quote to the end of the job, the people we worked with were helpful and professional.The day of installation, the crew was polite and respectful of the mother robin who had built her nest in the wreath on our front door. They completed removing the shingles on our roof and re-shingling in less than a full day, and the men who worked on the skylights the next day finished the job in very little time with great results. Both crews were highly skilled and efficient! A special shout-out to Rob Moxley, who oversaw the job and insured that every last remnant of debris and nails from the job were cleared away. Now we're sitting back and enjoying a beautiful new roof and sky-lights. Thank you to all of you! I highly recommend this company!
They did a great job. Easy to deal with and very effective at doing their work.
The work was completed on time. The employees did a great job and did a fantastic of cleaning up when done. John the project manager was great to work with. He answered all my questions and kept us informed of everything going on. I will gladly recommend Brookens to anyone.
Brookens was great and I appreciate their hard work to complete my roofing replacement project. They took care of everything, and I would highly recommend them!
Brookens does great work!
The roofing crew from Brookens Construction were unbelievable! A well oiled machine of workers completing the task in one day, staying late to complete the job. The crew prepared landscaped areas before shingle removal and did a fantastic job cleaning up. I would highly recommend them.
The staff was accommodating in the process of replacing my roof. The lead salesperson Jon, thank you for your patience in selecting materials and walking through the contract. All the subcontractors were on time, young, and ready to work hard. Worked 12 hours until the job was finished. Thanks to Cody and his coworker who took the bird nest out of the gutter and replaced it in an evergreen tree nearby. The little ones are still alive. Thanks!
Unbelievable process from beginning to end so impressed with the effort made to get me taken care of even through a couple of reschedulings due to bad weather. They have quite the team there they all work together and communicated well. The culture seems very good and the workers were unbelievable, not that they wanted to work that long but they wanted to get it done. I was so impressed with how clean everything was when I left seriously, it was like they were never there, with a beautiful roof when they were done. The quality walk around with Ernie to make sure to any little request they took care of it all I would totally recommend Brookens Construction and will definitely keep them in mind for the future. Thank you for all of your efforts. What an impressive team with Great Leadership.
Brookens was easy to work with, especially with an insurance claim. The process was easy and transparent and the new roof looks good.
We had a great experience with Brookens. From start to finish, it was quick and easy. The crew that did the roof was fast, kind and efficient. They worked so quickly and they cleaned up so carefully after themselves. We really appreciated everyone we dealt with at Brookens.
The crew from Brookens was on time, efficient and diligent. They wasted no time. The project manager kept us informed through out the process. They finished ahead of time and did a great job of cleaning up. We were very pleased with them.
The crew was very efficient and worked hard to do our roof. Barry and Cody explained the process along the way and we're a pleasure to work with.
I would highly recommend Brookens Construction! We had a bad hair storm in October of 2023 that damaged our house and my car. Brookens and all of the people I worked with along the way from sales to in office and the project manager were extremely friendly, knowledgeable and honest. They kept me in the loop every step of the process which was a great experience. Kudos to Darren, Oshiona and Cody (and Chad the window wrap guy) who all did an exceptional job!
Brookens did a great job on my roof and gutters and helped getting a great siding crew for my house. On time, efficient and awesome cleanup! Would definitely recommend them!
Brookens Construction put the roof on ourhome about 4 years ago and today theycompleted two more roofs for us. From thebeginning of the process everyone therewas helpful, attentive and made surethat I knew what was going on every stepof the way. Aaron was great to work with and got us set up the right way from the beginning. Megan was very kind and got us scheduled and rescheduled promptly (we had a rain delay) and gave me pertinent updates and things to expect. Cody was our project manager and he was awesome, he made sure both crews had everything they needed and made sure everything was cleaned up at the end. The crews did great work and were friendly and professional. The yards look just as good as before and the roofs look 10 times better. If you want the process to be easy I would go with Brookens.
Rob was the Project Manager and walked me through what to expect from start to completion. He was always available with any questions I had and did a final walk through to make sure that everything was perfect! The crew was very professional and very clean maki g sure nothing was missed. Highly recommend this company and grateful to have a PM like Rob!
When other companies told us we didn’t have hail damage, a Brooken’s guy said with confidence we did. We got our insurance adjuster sent out and sure enough we had hail damage. Brookens handled all the work and communication with the home owners ins company. The process was super easy. Their communication leading up to and throughout the roofing process was great. We are very happy with the outcome.
In a world of storm chasers, an honest contractor is a breath of fresh air. Darren inspected my roof, because I have some water creek g inside from somewhere. He didn’t see anything wrong, so he didn’t try to sell me on anything. I appreciate integrity!
Brookens did an excellent job start to finish. Great communication all through the process. Crew was efficient and cleaned up thoroughly.
Brookens did our roof speedy fast! Everything was as expected and the service was great. We appreciate them answering all our questions and helping us with working with our insurance.
I recently had the pleasure of working with Brookens to re-roof my house, and I couldn't be more pleased with the results. From start to finish, the entire process was exceptionally smooth and hassle-free.Firstly, the team was incredibly professional and knowledgeable. They thoroughly assessed the condition of my roof and provided clear recommendations tailored to my needs. They took the time to explain the various options available to me, making sure I understood each step of the process.Once the work began, I was impressed by their efficiency and attention to detail. The crew arrived promptly each day and worked diligently to complete the project on time. They maintained a tidy work area and ensured minimal disruption to my daily routine.The quality of the workmanship was outstanding. The new roof looks fantastic and is clearly built to last. I have already noticed a significant improvement in the insulation and overall comfort of my home.Throughout the entire project, communication was excellent. The team at Brookens kept me informed of progress and addressed any concerns I had promptly and courteously.I wholeheartedly recommend [Brookens Construction for anyone seeking roofing services. They exceeded my expectations in every aspect, delivering a smooth and exceptional experience from start to finish.
Experience was generally quite good, project was quick and went fairly smooth.Main reason for a lost star was a process problem that rubbed me the wrong way. I got a call from a person at Brookens I’d never spoken to telling me I was going to owe a $3K cancellation fee that was never discussed. This was also before I even declared I was going to cancel. We sorted it out and the project, but that part wasn’t handled great.
Brookens did a great job from start to finish. Great communication all throughout the process. Crew was efficient and cleaned up thoroughly. I have referred them to 1/2 dozen friends.
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