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Let’s Talk About It..

Warranties

As a homeowner, it’s important to understand how shingle manufacturer warranties work in order to make an informed decision when it comes to replacing your roof. Many shingle manufacturers market their products as “lifetime” warranties, but if you read the fine print, you’ll often find that these warranties only provide non-prorated coverage for a period of 10 years. This means that after 10 years, the value of the warranty begins to depreciate.

In addition to this limited coverage period, some shingle manufacturer warranties exclude important costs such as the removal of defective shingles, dump fees, and accessories like nails, caulk, ridge vent, pipe jack boots, and other components of the roof that may need to be replaced in the event of a warranty claim.

That’s why it’s important to work with a certified installer who can offer a better warranty. At Brookens Construction, we are certified with several manufacturers of shingles and can offer extended warranties with non-depreciated, full replacement cost coverage down to the building permit for a period of up to 50 years.

Another important factor to consider is the risk of voiding a manufacturer’s warranty due to minor installation errors. To protect our customers from this risk, we offer a LIFETIME workmanship warranty on all of our full roof replacements. This means that if there are any issues with the roof due to a manufacturer’s defect, we will help facilitate the warranty process and the shingle company will be responsible for covering the costs. If the issue is due to an installation error, Brookens Construction will take responsibility. And in the event of storm damage, the insurance company will typically cover the costs.

In conclusion, it’s important to work with a certified installer like Brookens Construction to ensure that you have the best possible warranty coverage for your new roof. We are dedicated to providing our customers with the best service and protection available, and we are here to help you navigate the complex world of shingle manufacturer warranties.

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Randy Zielicke Avatar
Chuck stopped by and offered to do a roof inspection. After I confirmed that the company was local in Appleton, I allowed him to go on the roof. He confirmed we had hail damage and provided a report to what he found. The insurance adjuster could see it from the ladder before going on the roof.
Chuck was great to work with and always professional, and very friendly. He helped us with our insurance claim, pick the right color shingle and gave us some job addresses that had our shingle choices installed that we coud see what the roof looks like completed.
The team of roofers arrived before 7 a.m. and were here to get the job done. Our 3 bedroom house with a 2 car attached garage and our 2 car garage in the back yard was completed by 12:45 pm. 5 3/4 hours to complete the job and do all of the cleanup. The roofing team did an awesome job. They new roof is perfect.
Brookens Construction is good company and I would absolutely recommend them to family and friends!
Randy Zielicke 11/11/2022
John Nelson Avatar
Brookens Construction did a roof replacement for me in June of 2022 . I met Barry who did a lengthy inspection of my roof then showed me the damage,Barry met with the insurance adjuster and got this project scheduled. A job well done from Barry to Don the project manager and his hard working roofing crew. Everything was done with Quality workmanship and materials. I was very pleased how the roof replacement went and hired them to do the roof on my mothers house. Thanks to Brookens
John Nelson 8/29/2022
Bk Shuffle Avatar
Brian McGuire was the salesman who came to our house the day after a hail storm. He was awesome and provided a detailed pdf report. The install crew was great. Cameron, the Project Manager, was on-site for the duration of the work and then performed a detailed review and walk-through of the finished work. Cameron was a great communicator abs kept us informed. Lastly, Ashley Cox was an office contact as we had questions leading up to the actual days the work was performed. Her responsiveness to our email questions went way above expectations (emailed back once at 8am on a Sunday morning). The entire experience with Brookens was terrific and would highly recommend them.
Bk Shuffle 8/26/2022
Gary Keller Avatar
We initially met with Aaron and everyone we dealt with from that point on was very professional and timely. Tyler and Norman were amazing to work with, and I can’t say enough on how Norman’s crew did installing our new roof. They tore off and installed 50+ square of roofing on a complicated roof line in just under a full day because of rain in the early morning. Constant communications and follow up has been above and beyond what I typically see from businesses today.
I highly recommend Brookens construction.
Gary Keller 8/10/2022
Danielle Sievert Avatar
Kevin Gutierrez and Brookens Construction exceeded my expectations with my recent customer experience from start to finish. When he first arrived, Kevin not only provided a through inspection of my property after a hail storm hit my home. but he took the time to show and explain his findings. Further, he explained the process of filing a claim with my insurance agency and provided copies of the photos and assessment he provided.

He explained the options and process for repair and took my input when offering a quote for remedy of the damage. When I ran into problems when the independent adjuster came and under cut the damage Kevin and the Brookens team countered and worked with my insurance company. They advocated for me and my consumer rights. The adjuster sent did not even step in the roof so the support documentation, photos and knowledge that Kevin had shared at the initial visit helped me to get the full claim amount owed for the damage caused by the storm. None wants to have to use their insurance for a claim, but when damage results it is important to have someone in your corner to make sure you get what is due.

The quality work, care to my property, attention to care and clean up and follow up and responsive communication really set Brookens and Kevin a part from others. It is with highest confidence that I recommend Kevin and his team.
Danielle Sievert 7/26/2022
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